Privacy Policy

PARNAIL BAR LIMITED
Website: www.parnailbar.co.nz
Effective Date: October 2023
Last Modified: April 2026

PARNAIL BAR LIMITED (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.

1. Information We Collect – We may collect the following types of personal information:

*Name
*Email address
*Phone number
*Booking details and appointment history
*Account login information (if you create an account)
*Comments or messages submitted through contact forms
*Payment information (processed securely by third-party providers)
*Technical data such as IP address, browser type, and device information
*Cookie and tracking data

2. How We Collect Information – We collect information when you:

*Fill out contact forms
*Book appointments online
*Create an optional user account
*Subscribe to newsletters or promotions
*Communicate with us via email or website
*Use our website (via cookies and analytics tools)

3. How We Use Your Information – We use your information to:

*Manage bookings and appointments
*Provide customer support
*Process payments securely
*Send confirmations and service updates
*Send marketing emails and promotions (you can opt out anytime)
*Improve website performance and user experience
*Maintain customer accounts and booking history
*Personalise services where appropriate

4. Payments & Third-Party Payment Providers – We use trusted third-party payment processors to handle transactions securely. These providers process your payment information according to their own privacy policies:

*Windcave
*Stripe
*Apple Pay
*Google Pay
*Afterpay
*Zip

We do not store your full payment card details on our servers. You can review their privacy policies on their respective websites for more information about how they handle your data.

5. Analytics, Advertising & Tracking – We use analytics and advertising tools to improve our services and marketing metrics for all visitors.

*Google Analytics
*Google Ads
*Facebook Pixel

These tools may collect:
*IP address
*Browser type
*Pages visited
*Time spent on pages
*Interaction behaviour

6. Cookies – Our website uses cookies and similar tracking technologies to:

*Improve website performance
*Remember user preferences
*Analyse traffic
*Support marketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. User Accounts – Creating an account is optional. If you choose to create one, you can:

*Update your personal details
*View booking history
*Manage future appointments
*You are responsible for keeping your login credentials secure.

8. Email Marketing – We may send promotional emails, updates, or special offers. You can unsubscribe at any time by:

*Clicking the unsubscribe link in emails
*Contacting us directly

9. Sharing Your Information – We do not sell your personal information. We may share information only with:

*Payment processors
*Booking and scheduling systems
*Analytics and advertising providers
*Service providers that help operate our website

*These third parties are required to protect your information.

10. Data Security – We take reasonable steps to protect your personal information, including:

*Secure hosting
*SSL encryption
*Limited staff access
*Secure third-party payment processing

However, no method of transmission over the internet is 100% secure.

11. Your Rights – Under New Zealand privacy law, you have the right to:

*Request access to your personal information

*Request correction of your information
*Request deletion (where applicable)
*Withdraw marketing consent

To exercise these rights, contact us at:
📧 officemanager@parnailbar.co.nz

12. Children’s Privacy – Our website is not intended for children under 13. While some clients aged 15–18 may visit our salon accompanied by a parent or guardian, we do not knowingly collect personal information from children.

13. Data Retention – We retain personal information only as long as necessary for:

*Booking history
*Customer service
*Legal and accounting requirements
*Marketing (unless you opt out)

14. Changes to This Privacy Policy – We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

15. Contact Us – If you have any questions about this Privacy Policy or your personal data, please contact:
PARNAIL BAR LIMITED
Website: www.parnailbar.co.nz
Email: officemanager@parnailbar.co.nz